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Tianjin: “Smart governance” support stimulates “chemical reaction” of grassroots governance

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The Hongqiao Branch of the Tianjin Public Security Bureau and the community police of the Yuan Police Station held discussions with the staff of the neighborhood committees, grid members, and mass representatives in the jurisdiction. (Photo provided by Hongqiao Branch of Tianjin Public Security Bureau)

In April in Tianjin, the spring breeze blows and begonias bloom.

Recently, in the Binhai New Area Furui Community, Cai Qunxing, a community policeman from the Nanhai Road Police Station of the Binhai New Area Public Security Bureau, and the grid members went deep into the elderly group to carry out anti-email fraud propaganda. “It has become normal for us to work jointly with the grid members. It solves the urgent needs and worries of the masses and makes work more efficient.”

The police and grid officers are more closely connected, the flow of information is smoother, and conflicts are resolved more effectively… These gratifying changes are the epitome of the police protecting people's safety, and are also a vivid manifestation of the power of big data in grassroots governance.

Based on the perspective of the grassroots and focusing on the support of “smart governance”, the Tianjin Public Security Bureau regards public security big data as a major engine to promote the innovation and development of grassroots governance. It adheres to the leadership of party building and data empowerment, continues to deepen the integration of police grids, co-construction and governance, and effectively inspires the grassroots. Control the “chemical reaction” to keep the people's “happiness index” rising.

Reshape the mechanism process

Let “thousands of threads be twisted into a rope”

Brother Zhang’s family needs to undergo population registration, Xiao Liu’s family has a dog license that needs preliminary review, and the dispute between Uncle Li and his upstairs neighbor over the noise issue needs to be mediated as soon as possible… Early every morning, the Heyuan Police Station of the Hongqiao Branch of the Tianjin Public Security Bureau Community police officer Zhou Jianjun will receive work reminders on his police account. “By opening the police account in one click, you can know your tasks and your work will be more targeted.” Zhou Jianjun said.

Pay close attention to the grassroots and the foundation. Tianjin Municipal Public Security Bureau integrates the basic work functions of population, public security and other police types to form a basic management and control center of the Municipal Public Security Bureau, develops and builds a basic police platform, realizes the centralized management of basic work of various police types in one center and one platform, and promotes basic work at the grassroots level Improve quality and efficiency.

On the one hand, based on the work characteristics of community police officers “visiting thousands of households”, they developed a mobile version of the basic police platform to accurately push the daily tasks that need to be completed to the police app, so that the work of community police officers can be focused and effective. At the same time, the access to basic work and the issuance of instructions are strictly controlled, and dozens of tasks undertaken by community police are unified into the basic police platform for implementation management.

On the other hand, they further improved the basic information capture system, developed more than 100 data models in 5 categories to empower grassroots governance, and promoted the intelligence and precision of basic information capture. At the same time, they established a basic management and control center at the municipal bureau and branch levels. and the three-level system of the comprehensive command room of the police station to achieve closed-loop management of the entire chain of basic control work, with daily work orders, weekly notifications, and monthly analysis.

By merging “similar items” and eliminating “duplications”, each initiative won the praise of the majority of community police officers.

“In the past, the basic information we collected had to be sorted out at the station, and various forms had to be filled in and uploaded to different departments. Now we can upload it anytime and anywhere through Police Communication, which not only saves time, but also makes the uploaded information more accurate. , and now you only need to upload the data to the basic police platform to achieve “one collection for all police officers and one change for the entire network to update”, which solves the problems of multiple entries and repeated entries. Zhou Jianjun repeatedly praised the changes. “Such burden reduction and efficiency increase allow us to have more energy to take root in the community and serve the people. “

Use police grid well

Let the masses feel “full” of happiness

“Without the coordination of the police, our two families would still be at odds with each other.” Not long ago, Ma Shiwen, a community police officer from the Gulou Police Station of the Nankai Branch of the Tianjin Municipal Public Security Bureau, learned during a visit that Uncle Wang and his neighbor Uncle Zhang were guilty of piling debris in the corridor. Conflicts arose over trivial matters such as installing door curtains, and the two families refused to give in to each other. Ma Shiwen immediately joined forces with grid members to visit and mediate, explaining the law and reasoning, prompting both parties to turn hostility into friendship.

He Kai, a grid member, lamented: “With the help of the police, many problems have been solved. From the law to emotions, we have been explained clearly to everyone. The people have recognized it from the bottom of their hearts, and the work has become more effective.”

To make grassroots governance more solid and serve the people more efficiently, a road of “party building guidance and police network integration” is in front of us.

“We promote the police office's “entering villages and communities” to work together, deepen the construction of “police grid coordination and grid network linkage”, and promote the establishment of a “community police + full-time auxiliary police + volunteers” as the backbone The power of mass prevention and mass governance further consolidates the new synergy of party building and promotes the implementation of a regular consultation system with village (neighborhood) committee staff and grid members to effectively avoid duplication caused by poor communication between police grids. Labor enables joint consultation on important matters, joint treatment of problems, and joint handling of difficult matters.

At present, the city has completed the corresponding binding of 4,284 police grids and 21,000 grids, further strengthening the power connection, management linkage, and joint risk control of the police grids. Since the beginning of this year, the city's public security organs have resolved more than 84,000 conflicts and disputes, with a resolution rate of over 96.1%.

Deepening “Internet+” public security services

Let people have a sense of gain at their fingertips

“With the “Huizhi Online Room Reservation” system, I can quickly check in the tenants by just moving my fingers on my mobile phone. The police will simultaneously check the identity information of the tenants in the background, which makes me feel more at ease.” Let the landlord The “Huizhi Online Room Reservation” system that Aunt Li praised so much was independently designed and developed by the Hexi Branch of the Tianjin Public Security Bureau. Since its promotion in the jurisdiction, it has been unanimously recognized by tenants and landlords.

“Look, my anti-fraud awareness is not bad, right?” Uncle Sun, who lives in Baodi District, said after answering the questions on the “Face-to-face Anti-Fraud Joint Promotion” WeChat mini program. This online question-answering and case-explanation mini program developed by the Baodi Branch of the Tianjin Public Security Bureau aims to increase the public's enthusiasm for anti-fraud and increase the coverage of anti-fraud propaganda.

The innovative practice of smart police has not only made prevention and control even more powerful, but also further improved the level of serving the people, allowing the people to feel real convenience.

The Tianjin Public Security Bureau continues to deepen the reform of public security “delegation, regulation and service”, fully promotes the construction of an integrated online government service platform, promotes “one-stop service” and “one-window service”; comprehensively optimizes the online processing process, promotes online police station, online In the construction of the police office, the public security “Internet + Government Services” approach is adopted to achieve “online, mobile, remote, and one-time processing”; the application scenarios of electronic seals are continuously expanded, and the electronic seal system and the municipal department business system are fully connected. Connect and promote the further application of electronic seals in the field of government affairs.

Zhuang Yongfeng, chief of the Population Management Corps of the Tianjin Municipal Public Security Bureau, said: “This year, we will give full play to the role of the basic control center in connecting the previous and the next and serving the grassroots. We will strengthen color-coded early warning processing in complex security areas, establish a dynamic adjustment mechanism for community police forces, and strive to predict, early warning and prevention. Make basic work more solid and stronger, make services to the people faster and warmer, and continuously improve the level of grassroots governance capabilities.

Source: People's Public Security News

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