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Improve the level of refined community governance and precise service (deep attention·the party flag is flying high at the grassroots level)

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  During his inspection in Chongqing, General Secretary Xi Jinping emphasized that many tasks in urban governance must be implemented by grassroots party organizations as a fighting fortress and communities as a platform. It is necessary to clarify the responsibilities of urban communities, continue to promote the sinking of resources, improve service facilities, and strengthen gridization. Management and information support improve community governance and precision service levels.

Chongqing insists on taking grassroots party building as the guide and digital governance as the support, giving full play to the battle fortress role of grassroots party organizations and the vanguard and exemplary role of party members, striving to make community governance solid and strong, and continuously improving the modernization level of megacity governance.

–editor

  

“Thank you for coming to the door in time, otherwise I really can't imagine what would have happened. Thank you so much!” A few days ago, a banner was delivered to Qin Linyue, a member of the Zhongwan Community Grid of Shijingpo Street, Shapingba District, Chongqing.

Not long ago, the Shijingpo Subdistrict Grassroots Governance Command Center received a care work order alert from the grassroots smart governance platform, which showed that elderly Lin Xingyu in the jurisdiction had not left home for 24 hours. This situation had never happened before. Qin Linyue and the community family doctor immediately rushed to the elderly home and found her lying on the ground. They immediately sent the elderly person to the local hospital.

The rapid response to residents’ needs is due to party building leading efficient community governance. Shapingba District divides the grid scientifically, fully implements “branch building on the grid”, selects the best and strong community party organization secretaries, selects a group of high-quality party members and grid members, continuously improves their ability to grasp party building and promote governance, and uses numbers to Empower community governance and promote various sensing devices such as “smart door sensors” and “smart smoke sensors” to be connected to grassroots smart governance platforms to enhance grassroots capabilities for quick response and quick response.

In recent years, Chongqing has promoted the modernization reform of grassroots governance of “Party Building and Governance Network”, adhering to party building as the guide, co-construction, co-governance and sharing as the orientation, improving the system and mechanism as the key, and using digital empowerment as the driving force to let the party The organization “plays the leading role” in grassroots governance and promotes the “one-stop solution” of various grassroots problems. Today, Chongqing has built a grassroots intelligent governance system covering all 1,031 towns and streets. The optimization of village (community) grids, coverage of grid party organizations, and full-time community grid staff have achieved “three 100%”.

  Party building leads——

Explore mechanisms to clarify rights and responsibilities

With yellow walls and black tiles and lush green plants, vehicles are parked neatly and the roads are clean and tidy in Changfeng Community, Dingshan Street, Jiangjin District.

Changfeng Community was originally an area for families of state-owned enterprises. The buildings were old and parking spaces were tight. After it was handed over to community management, no property management company was established. The management of the community was chaotic and vehicles were parked in an disorderly manner. Everyone hopes to solve the problem, but it is not clear who will lead the work and how to formulate a plan.

The improvement in the community situation is due to the “three meetings” and “three matters” mechanism implemented by Jiangjin District. Community affairs are divided into three categories according to their nature: “official affairs”, “family affairs” and “collaborative affairs”. This clarifies the boundaries of the rights and responsibilities of the government, the community and the masses to facilitate the overall planning of resources and hierarchical handling: “official affairs” refers to government department management matters and basic public service matters. , such as water supply, electricity supply, and gas supply; “housework” refers to personal affairs related to the residents themselves; “community” is those between the two that involve common affairs of community residents, such as community greening, parking management, and garbage classification. wait.

The three types of affairs are separated. Street party working committees, community party organizations, and grid party organizations take the lead in establishing street joint meetings, community review councils, and grid neighborhood meetings. Different levels perform their respective responsibilities and work closely together to promote conflicting issues at the grassroots level. Efficient solution on the front line.

The problem of parking difficulty in Changfeng Community was defined as “community”. The Changfeng Community Party Committee took the lead in convening a community review meeting, with the participation of grid chiefs, property companies, and mass representatives. After listening to the opinions of all parties, the community party committee communicated and coordinated repeatedly, negotiated and formulated a parking and charging management system for public parking spaces, and reported back to the street party working committee for support. Today, Changfeng Community has added more than 60 parking spaces and arranged dedicated personnel to manage the gate system. The parking proceeds of nearly 200,000 yuan have been used to replace street lights, dredge sewage pipe networks, etc. The infrastructure is constantly updated, and the order of the community is more harmonious.

Not only Jiangjin District, but also all parts of Chongqing are actively exploring to clarify community responsibilities and explore the establishment of a grassroots community governance system in which the party organization has unified leadership, the government performs its duties in accordance with the law, various organizations actively collaborate, and the masses participate extensively. Bishan District actively promotes the downward shift of the focus of governance, strengthens the physical operation of community party organization leadership committees, and allows the “nerve endings” of the party organization and the “basic units” of urban governance to integrate and promote each other. There are 619 full-time grid members in the district who concurrently serve as community party branch members, owners committee members, building leaders, etc., and more than 1,000 community party branch secretaries and building leaders serve as grid mentors, grid leaders, and micro-grid leaders. Major and important issues in the community have been solved, and the level of community governance and people's satisfaction have been continuously improved.

  Resources sink——

Moving forward to serve the people

The community has been in disrepair for a long time, with weeds everywhere and mosquitoes flying everywhere… In the past, the living environment in Longtai Community, Zengjia Town, Chongqing High-tech Zone, was dirty and poor. Neighborhood disputes often occurred, making community governance difficult.

How to find a breakthrough? The answer from Xie Xuemei, secretary of the community party branch, is to let community party members step forward and sink into the community and grid, so as to more proactively discover and solve contradictory problems, and let the masses see that party members are playing a role around them. She led community party members and 77 party members and volunteers to show their identity, set an example, and go down to the community to serve residents.

“The environment is the face of the community. We must first change the 'spirit' of the community and let everyone see the changes.” Xie Xuemei and party members brought hoes and rakes and went to the beautiful new city community to pull weeds and hoe the ground. Retired party member Zhang Guoyue actively participated, serving as both a construction worker and a supervisor. He also moved two osmanthus trees from his hometown, giving the building a completely new environment. Many residents saw the hard work of party members and volunteers and joined in.

When people are united, governance is more effective. The problem of parking difficulties once troubled residents in the community. Community worker Feng Wei and party members and volunteers went door to door to collect opinions and discuss solutions together. After several months of hard work, most residents reached a consensus to convert some open spaces in the community into parking lots and charge parking order maintenance fees. This not only solved the problem of difficult and chaotic parking in the community, but also achieved more than 2 million yuan in revenue from parking order maintenance fees. , to support community infrastructure. Today, the streets of the beautiful new city community are spacious and clean, and green trees can be seen everywhere.

Focusing on empowering grassroots governance, Chongqing continues to promote the sinking of resource power. Strengthen the construction of the team of community workers, provide guarantees in terms of education, training, salary and benefits, and strive to make this team “stable, capable of development, retained, and good work” at the grassroots level. When the community party organization is replaced, the selection criteria will be strictly controlled, and the best will be selected and a strong team will be selected. More than 6,600 professional social workers, volunteers, property service companies and owners' committee leaders will be selected into the community party organization, the municipal party committee organization department and the district and county organization department. Regularly hold community party organization secretary training demonstration classes to help them improve their work capabilities. To move services forward, for example, Wanzhou District has launched nearby service offices. By formulating a list of matters, implementing assistance agencies, and carrying out mobile offices, we strive to achieve services that do not leave the community. Relevant departments at the district level have formulated a list of “nearby services” focusing on government service matters that are frequently demanded by the masses and can be effectively undertaken by the grassroots level. The community party and league service center has set up an agency office and established an agency team to provide assistance services to people in need.

  Digital empowerment——

Community governance is more refined

To improve the modernization level of grassroots community governance, big data is a “sharp tool”. Chongqing organically integrates grassroots party building and grassroots governance. Under the leadership of the party (work) committee, each town and street has established a “141” grassroots intelligent governance system: “1 township grassroots social governance command center”, “party building work system, economic ecological system, safety “Four sections of the legal system and public service system” and “1 set of grids”.

Party organizations in all districts and counties coordinate and coordinate to establish and improve mechanisms such as regular consultation and judgment, point-to-point guidance, strict supervision and assessment, establish a grassroots reverse evaluation mechanism, strengthen tracking and supervision, deepen training and empowerment, and improve the digital governance capabilities of staff.

Zhaiziping Community, Yunfeng Street, Kaizhou District, has tasted the sweetness of digital empowerment.

“The sewers next to our community are clogged and sewage flows out, affecting residents' travel.” Turning on his mobile phone, He Baocheng, a resident of Kaizhou City Community, used a small program to report the problem.

After receiving the message on the “141” grassroots intelligent governance platform, community cadres issued “timely resolution” instructions to the grid officers in the jurisdiction. The grid crew immediately called up monitoring, verified the situation, and contacted the “Maintenance Kitchen” personnel to go to the scene to clear the situation.

Under the leadership of the Zhaiziping Community Party Branch, grassroots intellectual governance has made great progress. Whether it is community infrastructure construction, promotion of people's livelihood projects, neighborhood dispute mediation, random parking of vehicles, or home appliance repairs, residents' “urgent, difficult and anxious” matters can be reported and resolved through the “141” grassroots smart governance platform.

On the basis of “handling complaints immediately”, the Zhaiziping community has also relied on this platform to subdivide 12 modules such as “Street Situation Overview”, “Building Information” and “Smart Element Supermarket” to “control” people and houses on one screen. , places, objects, task event progress and other data status, if anomalies are found, AI can be used to automatically push and automatically warn to prevent problems before they occur.

“In the first quarter of this year alone, community residents reported 254 complaints of various types through the '141' grassroots smart governance platform, and the settlement rate was 100%.” ​​Zhai Pingan, secretary of the Party branch of Zhaiziping Community, said that the grassroots smart governance platform has achieved the goal of improving matters. Quick response and quick processing of reports, reducing circulation levels and communication costs, and the people's sense of gain is significantly enhanced.

Nowadays, in Chongqing, smart tentacles are extending to thousands of households, and community governance is becoming smarter: In Pingdu East Road Community, Fengdu County, a manhole cover of a channel manhole was damaged on the sidewalk. The grid staff reported it on their mobile phones and quickly solved it; Longji Town, Rongchang District organized an online “Cloud Dam Meeting” to allow migrant residents to participate in the governance of their hometown…

Up to now, Chongqing’s grassroots smart governance platform has built 1,031 towns and streets, 11,000 villages (communities), and 65,000 grid digital holographic maps, realizing functions such as dispatching orders for grid events, statistical analysis, and operation monitoring. . Through digital empowerment, party organizational capabilities are stronger and more efficient, and party building leads grassroots governance to continuously improve quality and efficiency.

“People's Daily” (Page 19, May 7, 2024)

#Improve #level #refined #community #governance #precise #service #deep #attentionthe #party #flag #flying #high #grassroots #level

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